Pet+E.R.
Payment Policy
Financial Process
Hospitalization: If your pet requires hospitalization, the doctor will provide you with a treatment plan for emergency services and care. A payment deposit consisting of the entire low end of the estimated treatment amount is required. For example, if the estimate range is $500 to $1000, you will be asked to leave payment of $500 for your pet to be hospitalized. Updated estimates are created every 12-24 hours, depending on your pet's case. You are provided a financial update daily to determine whether additional funds are required for treatment.
Outpatient Treatment: If your pet is seen as an outpatient and does not require hospitalization, but you need to leave Pet+E.R. to grab a bite to eat or run an errand, we require a deposit in the amount equal to services authorized on our Initial Diagnostic Authorization form, which is presented to you for your approval during your pet's triage.